5 Ways to Resolve Video Conferencing Problems

Video conferencing has made it easier for individuals and organizations to navigate through academics and work. Besides, it has enabled people to stay connected despite the increasing physical distances due to the Covid-19 outbreak in the last two years. However, sometimes, your video conferencing app may fail to perform up to the mark. It may occur due to issues related to your device, camera, speaker, headphones, or microphone. On the other hand, your internet provider or network can be just as responsible for providing speeds and bandwidth that do not fulfill your online needs and requirements.

Solutions for Your Video Conferencing Issues

To find a solution to such problems, you need to understand the reasons why they may occur. We have shortlisted the 5 most common problems associated with video conferencing with a way to resolve them:

Accessibility Issues

Sometimes, hosting a video conference requires you to download the software on your device. However, it does not impose the same rules on guests attending the video call. Instead of downloading the app, they can join the meeting via a web browser. In such situations, your web browser can become a barrier in allowing access to the software.For instance, if you are using an older version of Google Chrome or Internet Explorer, then you will most likely encounter issues while joining the meeting through your web browser. Therefore, you should update your web browser regularly to avoid accessibility issues at the last minute.

Similarly, if your laptop or desktop computer has a firewall to ensure your network security, then it can restrict your access to the video conferencing platform. To resolve this problem, use a VPN to hide your identity, as it will prevent the risk of tracking by your company, internet provider, or the government.

Bandwidth Requirements

Your bandwidth can be another reason why your video conferencing experience is not smooth enough. If your internet provider does not offer bandwidth that is sufficient for carrying out such activities, then you may need to switch to another internet provider. MetroNet offers fiber internet plans with symmetrical speeds and high bandwidth so you could perform bandwidth-intensive tasks without any disruption.

Most video conferencing services consume between 0.5 Mbps and 3 Mbps for hosting or attending a video call, depending on your preferred video quality.

Unstable Internet Connection

If you are using a DSL or dial-up internet connection for video conferencing, then there is a chance that you will experience technical glitches during video meetings. Even if you have signed up for an internet plan with high bandwidth, your network latency and jitter can make or break your online experience. From blurry videos and broken audio to delayed responses, an unstable internet connection can lead to various connectivity issues.

To fix your video conferencing issues, you must ensure that your internet service provider (ISP) offers what it claims to provide. Instead, we recommend you get connected to MetroNet internet for a stable internet connection that delivers ultrafast speeds with little to no latency and jitter.

Close Unnecessary Applications on Your Device

If your device has multiple apps running in the background, then it can affect your video calls by disrupting your video or audio quality. For example, many users do not close their email apps or web browsers so they could switch between multiple apps to stay updated. However, this can obscure your video conferencing session, causing unwanted glitches and delays by taking a toll on the performance of your device.

So, before joining a video meeting, make sure that you don’t leave any unnecessary tabs or apps opened on your device, as they can interfere with your online activities.

Secure Your Video Conferences

When it comes to security, most video conferencing platforms are not responsible for ensuring your data privacy or device’s security. Your meeting host or guest may share images, videos, documents, or links with the rest of the people attending the session, which may contain unsecured links or inappropriate content. Similarly, there is a chance that the hosts or guests may record the meeting and share the clip with unauthorized users, which can breach your privacy.

The simplest way to ensure your privacy and security is to install anti-virus software or tool that could detect and block spam and protect your device against viruses.

The Bottom Line

Sometimes, your video conferencing session may not go as expected. You may experience issues while sharing your screen, your application may crash, or you may fail to receive a timely response from the server. Such issues can be very frustrating, as they can negatively affect your productivity. So, if you are facing such problems during video conferencing, you can fix them by following our 5 most effective tips and techniques listed above. But, if the quality of your video conferences does not improve even if you have tried all the abovementioned solutions, then you should reach out to an IT professional to resolve your technical issues.

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